Customer Service Day 2023 – US
Customer Service Day is celebrated each year on January 17. No brand can exist without a customer, and every service and good is created keeping the customer in mind. When so much focus is on the consumer alone (and understandably so), we tend to forget that the customer service department has a huge role to play in ensuring that the customer gets the best of service and their complaints are heeded if the needed arises.
For many brands, customer service has been made available round the clock so that a customer may seek help whenever they might need it.
To create brand loyalty, businesses need to make sure that they have a quick and efficient customer service team.